ONE WORLD MOBILE
GLOBAL PHONE APP
BETA V.1
CO-BRANDED MOBYX SOFTPHONE APP
One World Mobile uses a Co-branded version of Mobyx softphone App while our One World Mobile Global Phone APP development have been completed and deployed for customer use.
For Calls – If you already have the Global eSIM Softphone app already scanned and installed in your Smartphone and/or Device and you have registered your eSIM on it, you can place calls and receive calls via this Global Softphone installed in your Smartphone or Device to any phone number in the world.
You must either utilize the Global eSIM Mobile Data service or the Mobile Data from another eSIM network or a WiFi connection in order to use your Global Softphone app. The data service must be on.
You can place and receive calls via your Global eSIM Softphone app.
Download Mobyx Softphone App from Play Store. Link available in Member Self care portal.
Download Mobyx Softphone App from Apple App Store. Link available in Member Self care portal.
One World Mobile CO Branded with Partner Mobyx Softphone APP
Caller ID – Video Calling
Call Waiting – Call Forwarding
Voicemail – WIFI Calling
Get Phone numbers from different countries
- Placing and Receiving Calls (One World Mobile Softphone)
- Sending and Receiving SMS (One World Mobile Softphone)
You can also place outgoing calls and receive calls, send and receive text messages via our Softphone where the eSIM or SIM data is utilized, or another network SIM or eSIM data in your phone is utilized or a WiFi Internet connection on your phone is utilized. Your mapped Global eSIM or SIM DID phone will still be your Caller ID for both outgoing voice calls and outgoing text messages.
If you have not downloaded our One World Mobile Softphone, please kindly log into your eSIM or SIM Account Self-Care Portal and follow the steps below:
We will ask that you follow the steps below to log in to download and install the ‘‘One World Mobile Softphone.
’’ as follows:
[1] Log into your eSIM/SIM and you will see the ‘‘One World Mobile Softphone in your account dashboard.Steps:
* Install the Mobyx application first. In order to do it, there are QR codes in the Account Self-care interface that link to the Mobyx pages in the Apple Store and Play Market
Point your Smartphone camera to the either the ‘’Apple Store’’ or ‘’Google Play Market’’ QR Code image (depending on your Device OS). The Mobyx App will be installed.
* Once installed, point your Smartphone or Device camera to ‘‘One World Mobile Softphone’’ QR Code image by scanning the top QR code with the Mobyx application already installed.
* Once the ‘‘One World Mobile Softphone’’ app has been installed by the Mobyx application, it should automatically allow you to follow some processes to complete the installation.
* Thereafter, check the Mobyx app in the list of apps installed in your Smartphone/Device and click on it, you it will open and then you can view and access all the features on via the various icons/links.
* You can click on the key board panel tap to type a phone number or by pulling out the contact phone number from your list of your synchronized contacts and dial the number in the formats as explained in the eSIM or SIM direct call.
However, if your Global Softphone app is set to be active (that is, as long as the data service or wifi connection is on in your Smartphone or Device), whenever an incoming call is coming in, the call will not first ring on your Global eSIM directly, but it will be routed to the Global Softphone app where the call will first ring for you to answer it. When the call is coming in and you click on the picture or picture image icon on the incoming call interface on your Global Softphone app, it will open the picture or picture image icon and below the picture image, you will see three (3) options as per below:
‘’answer the call’’,
‘’decline the call’’
‘’reject the call’’.
If you click on answer the call, you will be connected to the party that is calling you.
If you decline the call, it may terminate the incoming call
If you reject the call, it will terminate the incoming call on the Global Softphone and then rings on your Global eSIM or SIM directly as long as the calling party did not terminate the call.
If the data service in your Smartphone or Device is off, that means the Global Softphone app is inactive and all incoming calls will ring directly on your Global eSIM or SIM for calls placed to your Global eSIM DID phone number or to any of the phone numbers mapped to your Global eSIM or SIM.
It is almost taken to be free incoming calls on the Global Softphone app for incoming calls placed to your Global eSIM DID phone number, but with a little data charge, which is cost savings.
To prevent incoming calls to ring on the Global Softphone (even though it is active on your Smartphone or Device by a way of the data service on, kindly navigate and click on the “
– Global Softphone app on the Mobyx app icon in your Smartphone or Device
– Click on the three (3) dots at the upper right side.
– Click or select ‘’Settings’’
– Click on ‘’Incoming Calls
– There are two options there – Push notifications’’ and ‘’Off’’.
Select or check the ‘’Off’’ circle and this will prevent incoming calls to ring on the Global Softphone app even though your data service is active, but the incoming calls will ring directly on the Global eSIM or SIM directly. You can go back and enable or check the ‘’’Push notifications’’ circle to allow calls to be routed to the Global Softphone app whenever calls are placed to your Global eSIM DID phone number.
While for some Devices, if it is Dual-SIM support, it will display the followings:
Calls & SMS –
– Sending and Receiving SMS (eSIM or SIM).
For Devices or Smartphones with Dual-SIM Support
For SMS (if there are other network SIMs or eSIMs from other networks) already in your device): Tap the SMS tab:
– AT&T Mobility
– eSIM (or Global eSIM)
– eSIM (from another provider)
You should select the Global eSIM or Global eSIM or Global SIM if you want to use it to send a Text, that is via the Global eSIM or eSIM.
While for some Devices, if it is dual-SIM support, it will display the followings:
– AT&T Mobility
– eSIM (or Global eSIM)
– eSIM (from another provider)
– Ask every time.
If you select the ‘’Ask every time’’, which is advisable to select this, which means anytime you want to send a Text, after typing in the phone number or selecting the contact person you want to send a text, your device or phone SMS feature will ask you which SIM network or eSIM you wish to use to send the text. It is highly recommended you set this option so that anytime you want to send a text, your phone SMS feature will ask you to select the network
To place a Voice Call, always type in the plus or ‘’+’’ sign in front of the country code followed by the phone number. E.g., to dial a US phone number – +1 234 567 8910. For some other countries, there ‘’0’’ comes in before the mobile number, e.g., the United Kingdom, dial +44 712 345 6789.
If you don’t have any DID phone number mapped to your eSIM or SIM, please order a DID phone number by sending an order request to: customer-support@oneworldmobile.com
To receive Voice Call direct on the eSIM or SIM, the party calling you should dial your Global eSIM or SIM phone number with and/or including the plus or ‘’’+’’ sign with the country code followed by the phone number. For dialing a US phone number from the Global eSIM or SIM with a US phone number, you may first try dialing without the plus or ‘’+’’ sign and without the US country code 1, if it does not go, then try dialing with the complete international format. Same, likewise with other country phone numbers same with the Global eSIM or SIM phone number.
The same formats above are applicable for sending text message as well.
If you are having issues in some regions to receive incoming calls, you can utilize our Mobile Brand Softphone.
Softphone App to receive incoming calls on your Global eSIMs or SIM DID phone number. See information below: